Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic in West Valley City, Utah, located at 3081 S 5600 W. The clinic treats dogs and cats. Recent feedback includes both positive comments about attentive care and negative comments about communication, scheduling, and cost concerns.

Services

•Veterinary care for dogs and cats
•Wellness plan visits (mentioned in a review)
•Dental cleaning (mentioned in a review)
•Checkups (mentioned in a review)
•Follow-up visits (mentioned in a review)

Pricing

No published pricing information is available for this clinic.

People

No veterinarians or staff members are named in the available information.

Reviews

Banfield Pet Hospital in West Valley City has a 4.1/5 Google rating from 504 reviews. Recent written feedback is mixed: some reviewers describe caring treatment and staff “going above and beyond,” while others report problems such as being referred elsewhere for care with higher-than-expected costs, lack of updates during a day-long drop-off, and a visit where a pet was reportedly not treated due to scheduling and staffing constraints. One reviewer also reported their cat became ill after the visit and that the illness spread to another cat at home.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 504 we track in total. Recent reviews may not be representative of overall sentiment.

David M

3 days ago

Glenda Eliason

1 week ago

Ur dog is dying rather than them take care of him send us to the most expensive place in the valley saying they was cheaper ha i paid more for 10lb dog than i did a80lb dog 3 months earlier

Jennings Da silva

I have an American Bully/Pocket Bully, they are one of a few places that has treated my pup with LOVE. They have gone above and beyond with every visit that we have had. I love this and so does my pup.

James Williams

3 weeks ago

Brought Carlos (Cairn Terrier ) in for wellness plan teeth cleaning and check up.

Jason J

Brought cat in for follow up visit. Dropped her off in AM did not receive a call all day. Went in at closing only to be told our cat was not treated. They had an excuse but clearly the problem was over booking and only having one vet on site. To top it off my cat got sick from thier clinic with a long lasting cold that was then spread to our other cat. You would be better off taking your pet any where else than choosing this clinic.